Privacy Policy.

Information we may collect.

When you interact with AGH Media, we may collect information that you provide directly to us as well as certain information generated automatically when you use our website.

Information you provide

• Your name and company name.
• Email address and phone number.
• Information submitted through contact or enquiry forms.
• Project briefs, service requirements and business information you choose to share with us.
• Communications sent through email, WhatsApp or other channels.

Information collected automatically

• IP address.
• Device and browser information.
• Website usage data.
• Pages visited and interaction activity.
• Referral source and approximate location data derived from technical information.

How we use your information.

We may use personal information to operate our business, communicate with you and improve our services.

• Respond to enquiries and project requests.
• Communicate about our services, proposals and ongoing projects.
• Provide marketing, advertising, content, SEO, AEO and related digital services.
• Improve website performance and user experience.
• Analyse website traffic, campaign performance and marketing effectiveness.
• Prevent fraud, misuse or security threats.
• Meet applicable legal, regulatory or contractual obligations.

Cookies and website analytics.

Our website may use cookies, pixels, analytics tools and similar technologies to understand how visitors use the website and to improve performance.

These technologies may collect information such as browser type, device information, pages viewed, traffic source and interactions with the website.

You may control or disable cookies through your browser settings. Certain website features may not function as intended if cookies are disabled.

When information may be shared.

AGH Media does not sell your personal information. We may share information with selected third parties when reasonably necessary to operate our business or provide our services.

• Website hosting and technology providers.
• Analytics and measurement platforms.
• Advertising platforms used to manage campaigns.
• Email, communication and productivity service providers.
• Professional advisers where reasonably required.
• Government authorities or regulators where disclosure is legally required.

Where possible, third-party service providers are expected to handle information only for the purposes for which it has been provided.

Protecting your information.

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users should therefore take appropriate care when sharing confidential information online.

How long we keep information.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes or comply with applicable legal and regulatory requirements.

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it.

Your privacy choices.

Subject to applicable law, you may contact us to request access to, correction of or updates to personal information that we hold about you.

You may also request that we stop certain marketing communications. Promotional emails may include an unsubscribe option, or you may contact us directly.

Where applicable, our handling of personal data is intended to be consistent with relevant Malaysian personal data protection requirements.

External websites and services.

Our website may contain links to third-party websites, platforms or services. AGH Media is not responsible for the privacy practices, security or content of third-party websites.

We encourage users to review the privacy policies of third-party services before providing personal information.

Updates to this policy.

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or applicable requirements.

The updated version will be published on this page together with a revised “Last Updated” date.

Contact us.

If you have questions about this Privacy Policy or how your information is handled, please contact AGH Media Group.